Customer Support | Digital Solutions

Local Customer Support and Digital Services in the Baltics

Our multilingual team provides your customers with fast, friendly and expert support along with additional sales services, boosting revenue in Estonia, Latvia, and Lithuania and supporting operations in Finland.

Free Consultation

Phone, Email, and Web-Based Customer Support
Complaint and Feedback Management
Post-Sales Customer Care and Repeat Sales Support
Localized Sales Information for Each Marke

Is it challenging to expand as a foreign company?

Is it challenging to expand as a foreign company?
Are feedback and complaints going unresolved or taking up too much of your time?
Is it difficult to manage repeat sales and adapt sales information for local markets?

Customer support across the Baltics

Our strength lies in a multilingual team fluent in Estonian, Latvian, Lithuanian, and Russian, with deep understanding of local market nuances. Additionally, we draw on practical experience supporting foreign companies in the Baltics. We optimize services and products for the local market, ensuring your customers are satisfied and your business grows

Why choose Salesmarket?

Our service provides faster, more professional customer support, increasing customer satisfaction and loyalty. We ensure accurate sales information and repeat sales support tailored to local markets, making your services clear and trustworthy for clients. Digital workflows and portals streamline operations, creating smooth processes. Additionally, we offer service management mentorship and process optimization, making your support cost-effective and scalable.

Analyze your needs for market expansion

Discuss your goals and target customers.

Develop sales and strategy plans

Design local-language customer support, workflows, and KPIs.

Manage and optimize service

Provide digital solutions, guidance, and ongoing improvements.

Frequently Asked Questions

Our service is designed for foreign companies selling—or planning to sell—in the Baltics, who need local customer support, sales management, and digital solutions. Suitable for e-commerce, B2B companies, and service providers.

We offer support in Estonian, Latvian, Lithuanian, Russian, Finnish, and English, and can adjust language options based on your target markets.

Phone, email, and web-based customer support
Complaint and feedback management
Post-sales customer care and repeat sales support
Updating sales information in local channels (translation services)

We also provide digital service design and implementation—analyzing and improving your service processes, identifying bottlenecks, and creating efficient workflows for cost-effective, high-quality support. We design service maps, add service metrics, and provide mentorship for service management.

Trust local experts with your Baltic sales and customer support

Salesmarket is your partner if you need local customer support, service design specialists, and digital service development in the Baltics.